At Timeless Vintage, we aim to provide a seamless shopping experience by connecting buyers and sellers who share a passion for unique, timeless pieces. Please read our return policy carefully to understand your options.

Returns for Items Purchased from Individual Sellers
Items purchased from individual sellers on our platform are not eligible for returns. However, we understand that preferences can change, and we’ve made it easy for you to resell your item if it no longer suits your needs. Simply relist the item on our platform at no additional cost and receive payment from the resulting sale. The relisting process is quick and straightforward, taking less than a minute to complete.

What Should I Do If There’s an Issue with My Item?
We’re here to help if you encounter any problems with your purchase. Below are the steps to follow depending on the nature of the issue:

If the item is not as described by the seller:
If the item you received significantly differs from its listing description (e.g., incorrect size, color, or condition), we can assist you in resolving the issue. Please click here to submit a claim. Our team will investigate the matter and work towards a resolution as quickly as possible.

If you have doubts about the authenticity of your item:
At Timeless Vintage, we take authenticity seriously. If you suspect that the item you received is not genuine, we want to hear from you. Click here to report your concerns, and our dedicated team will review your case and take appropriate action.