Refund policy


We want you to be 100% satisfied with your Timeless Vintage purchase. If for any reason you're not, you can return your order within 14 days of receiving it. To be eligible for a return, your item must be unused, in the same condition in which you received it, and with its original packaging.

How to Initiate a Return

To start the return process, please contact our friendly customer service team at within 14 days of receiving your order. Make sure to provide your order number and the reason for your return. Our team will get back to you with further instructions and the return address.


Once we receive and inspect your returned item, we will send you an email to notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.